Online entertainment should be a source of enjoyment, not stress. At Solt99, we provide personal control tools, adjustable wagering limits, and full 24/7 support to ensure your gaming experience remains healthy and in control — because your well-being is our priority.
Responsible gaming means playing with the right intent — for fun and entertainment, not to chase losses or meet financial needs. At solt99, we know the vast majority of our members play with full control and enjoyment. That said, we also recognise that some individuals may find it difficult to manage their gaming habits.
That is why Solt99 has developed a comprehensive responsible gaming framework — not merely as an obligation, but as genuine proof that we truly care about the well-being of our members. We want every gaming session at Solt99 to leave you smiling, not with regrets.
Online games — including slots, live casino, and table games — all involve an element of chance. Playing with a clear goal of staying within a set entertainment budget is the best way to keep the experience positive and sustainable in the long run. solt99 provides all the tools you need to stay within your comfort zone.
We provide a range of control tools that you can set yourself through your Solt99 account — free of charge and with no conditions.
Set the maximum deposit amount you allow yourself within a day, week, or month. Once the limit is reached, solt99 will automatically block any additional deposits until the limit period renews.
Set the maximum loss amount you're comfortable with over a given period. Once the loss limit is reached, your account will be blocked from placing new bets until the period resets — protecting you from further losses.
Set a daily session time limit. solt99 will send you a reminder as you approach your set time limit, and the session will automatically end once the limit is reached — so you never lose track of time.
Need a short break? Use the Time-Out feature to block access to your account for 24 hours, 48 hours, one week, or one month — giving you breathing room without permanently closing your account.
If you feel the need to stop playing for a longer period, the Self-Exclusion feature allows you to block account access for 6 months to 5 years. During this period, all promotional communications will also be suspended.
You can choose to stop receiving any promotional offers, bonus notifications, or marketing emails at any time through your Solt99 account settings — no questions asked, no conditions attached.
Identify the early warning signs before things get more serious. The sooner you are aware, the easier it is to regain control:
Check any statements that apply to your situation over the past 30 days:
Setting personal control limits on Solt99 takes less than 2 minutes.
Access your Solt99 account via the website or mobile app. Make sure you are on your account's main page before proceeding.
Click on your profile icon in the top-right corner, then select "Account Settings" and look for the "Responsible Gaming" section in the left menu.
Select the type of limit you want — deposit, loss, time, or self-exclusion. Enter the appropriate value and confirm. Lower limits take effect immediately.
More than just words — these are the real actions we take to protect every one of our members.
Solt99 conducts thorough age verification during registration and the KYC process. Individuals under 18 are not permitted to register or use our platform under any circumstances.
The solt99 system automatically analyses member gaming patterns. When a concerning behavioural change is detected — such as a sudden spike in betting amounts or unusually long play sessions — our team will proactively reach out to the member.
All solt99 customer support staff undergo specialised responsible gaming training. They are equipped with the skills to identify members who need assistance and provide empathetic, effective support.
Solt99 clearly displays win probability, return-to-player (RTP) rates, and associated risks for every game. We believe well-informed members make smarter decisions.
The solt99 support team is trained to listen with empathy. Whether you want to talk through your gaming habits or simply need someone to speak to, we're here — no judgment, no pressure.
Solt99 does not use psychological pressure tactics to keep members playing. We do not send aggressive promotions to members who have recently activated a limit or self-exclusion tool. Your decision to take a break is fully respected.